Welcome to SA Tech Help
I have set a pattern yesterday and now I have forgotten it. Can you help me reset it to factory defaults?
in Phones and Tablets by

1 Answer

0 like 0 dislike
Best answer
Hi Thembinkosi, do the following to hard reset your MTN Steppa 2 (MTN-5982C3)

1. Pull the battery out and replace it after (Do NOT power the phone on)
2. Press and hold both the Volume Up and the Power keys and them as soon as you see the 'powered by Android' screen.
3. The Android System Mode soon displays on the screen
4. Now use the Volume down key to scroll down and highlight 'Wipe data/ factory reset' - short press the Power key to confirm selection
5. Again the next screen,  use the Volume down key to scroll down and highlight 'Yes---delete all user data' - short press the Power key to confirm selection, Wait for the wiping to be completed (ignore the could not mount SD card message
6. Short press the Power key to 'Roboot now' and you should be able to re-setup the MTN Steppa 2

If the reset does not help, then see this: http://satechhelp.co.za/14642/Flash-Rom-Image-File-Mtn-Steppa-2-5982c3
by (Genius) (10.4m points)
edited by
External memory card
New battery for steppa 2
SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.